Due to the increased demands, we advise travellers should give us 2 weeks notice for any testing requests. We are unable to send the kit on time if the request come less than 5 days before travel date.
For any questions, please email us on [email protected]
Here’s the workflow:
Example one (Flights Morning up to 4pm)
Student travel on the 5th Dec, flight at 11:15am
latest request date: 30th Nov (to give 2 days for deliver in the case of emergency)
Sample take date and time: 2nd Dec after 11:15am
Posting Date: 2nd Dec, before End of the day
Results process period: 3rd Dec
Results ready: 3rd Dec Late afternoon to 4th Dec late afternoon
Example Two (Flights after 5pm)
Student travel on 5th Dec, flight at 21:00
latest request date: 30th Nov (to give 2 days for deliver in the case of emergency)
Sample take date and time: 3rd Dec
Posting Date: 3rd Dec, before End of the day
Results process period: 4th dec
Results ready: 4th Dec Late afternoon to 5th Dec late afternoon